Pre and Post Care

Prior to your Appointment:

Please arrive with a clean lashes and do not wear any makeup around the area.

Avoid eyeliner, strip lashes, mascara, lash serums, and oil-based eye products for at least 24 hours before.

Avoid having caffeine at least 4 hours prior to your appointment.

Please remove your contact lenses before we get started, bring your glasses instead.

Wear comfortable clothes that you are able to lie in for a few hours.

You are welcome to bring earphones and listen to your own music or podcast

Come with ideas or pictures of your desired lash look.

If you have a history of allergic reactions to lash adhesive, sensitive eyes, or recently used a lash growth serum (like Latisse), please let us know before booking through our consultation form.

2 weeks before:

Stop using retinoids, tretinoin, acne medication, benzoyl peroxide, and exfoliating acids (AHAs, BHAs).

Botox, laser, electrolysis, microneedling, chemical peels, and/or filler injections must be done two weeks before your facial.

Avoid other exfoliating treatments (microdermabrasion, at-home peels, scrubs).

If you're on any prescription skincare or medications that affect the skin, please disclose them at booking.

Avoid sun exposure, sunburns tanning beds, and self-tanner on the treatment area.

1-2 days before:

Avoid waxing, threading, tweezing, or shaving on the face.

Stay well hydrated — your skin will respond better.

Day of your appointment:

Arrive with a clean face, free of makeup and skincare. If you arrive with makeup on, additional cleansing time may reduce your treatment time and the full service amount still applies.
Skip caffeine before advanced treatments if you're sensitive as it can heighten skin sensitivity.

Important notes:

Please let us know in advance about any allergies, sensitivities, medications (especially retinoids, isotretinoin/Accutane, photosensitive medications), pregnancy, breastfeeding, or medical conditions through our consultation form.

1 week before:

Avoid chemical exfoliants (AHAs, BHAs, retinoids) on your brow area.

Avoid waxing, threading, or tweezing your brows — we want as much brow hair as possible to work with for the best shape. If you prefer to shape your brows yourself, please do so at least 3 days prior to the appointment.

24–48 hours before:

Avoid using brow serums, brow growth products, or oil-based products on your brow area.

Day of your appointment:

Arrive with clean brows, free of makeup, brow gel, and skincare around the brow area.

Come with ideas or pictures of your desired brow look.

Important notes:

If you have very sparse brows, active skin conditions on your brow area (eczema, dermatitis, active breakouts), permanent brow tattoos, sunburns, or a history of allergic reactions to keratin, waxing, or perming solutions, please let us know through our consultation form.

Fill out your client forms accurately and to the best of your knowledge.

Please read our Policies and Terms & Conditions before booking as it will be applied, if necessary.

If you are pregnant or breastfeeding, please let us know and get clearance from your healthcare provider first.

Please arrive with a clean face, lashes & brows, do not wear any makeup around the area being serviced.

Wear comfortable clothes that you are able to lie in for a few hours.

You are welcome to bring earphones and listen to your own music or podcast.

Silence your phone or put it on Do Not Disturb so you can fully relax and enjoy your treatment.

Please come alone. Our studio is intimate and space is limited.

Please read all of the information in your appointment reminder email for how to prepare for your appointment, address, parking instructions, and more.

Arrive on time, or up to 5 minutes early. If you're early, please message me to see if we can take you in and wait outside until we are ready.

Message us if you're running late — we allow a 10-minute grace period, after which your appointment may be shortened or rescheduled as a no-show.

Remaining balance is due at the time of service via cash, e-transfer, or The Beauty Jem gift vouchers.

After your Appointment:

Avoid sleeping on your face, sleep on your side or back instead. If you’re a side sleeper, make sure your lashes aren’t smushed on the pillow. If you sleep on your stomach, ask me about sleeping masks that are safe for eyelash extensions! We also recommend to sleep on a silk or satin pillowcase to reduce friction.

Lessen exposure to extreme heat or steam (saunas, cooking, lighting fires, tanning beds).

Cleanse your lashes daily with a gentle lash cleanser. Washing your lashes will ensure you remove dirt, natural oils and debris off your eyelids and lashes. You can use a clean eye makeup brush to clean your lashes.

Brush through your lashes gently every few hours with a clean spoolie.

Avoid touching, rubbing, or pulling your eyelashes.

Book your lash fill appointment regularly within 2-3 weeks to maintain the look so that grow outs can be removed and gaps can be filled. You must have 50% or more lash extensions to be considered a fill.

Do not use mascara, lash curler, serums, oil-based products, or strip lashes. Use only water-based makeup and skincare products around the eyes.

Book a removal to remove your extensions, please do not remove them yourself.

Do not be alarmed about your lash extensions falling out with your natural shedding cycle (2-5 lashes per eye per day).

2 weeks before:

Stop using retinoids, tretinoin, acne medication, benzoyl peroxide, and exfoliating acids (AHAs, BHAs).

Botox, laser, electrolysis, microneedling, chemical peels, and/or filler injections must be done two weeks before your facial.

Avoid other exfoliating treatments (microdermabrasion, at-home peels, scrubs).

If you're on any prescription skincare or medications that affect the skin, please disclose them at booking.

Avoid sun exposure, sunburns tanning beds, and self-tanner on the treatment area.

1-2 days before:

Avoid waxing, threading, tweezing, or shaving on the face.

Stay well hydrated — your skin will respond better.

Day of your appointment:

Arrive with a clean face, free of makeup and skincare. If you arrive with makeup on, additional cleansing time may reduce your treatment time and the full service amount still applies.
Skip caffeine before advanced treatments if you're sensitive as it can heighten skin sensitivity.

Important notes:

Please let us know in advance about any allergies, sensitivities, medications (especially retinoids, isotretinoin/Accutane, photosensitive medications), pregnancy, breastfeeding, or medical conditions through our consultation form.

First 24 hours:

Keep your lashes completely dry and avoid heat exposure — no swimming, water, sauna, steam, sweat, tears, or moisture.

Avoid touching, rubbing, or pressing on your lashes.

Skip applying skincare products, makeup, or SPF directly on the brow area.

First 3 days:

Avoid harsh exfoliants, retinoids, and chemical peels directly on the brow area.

After 24 hours: You are free to do the above – you can wet your brows, apply product on your brows, and return to your normal routine.

Ongoing care:

You are able to put makeup and skincare products on your eyes and lashes.

Brush your brows into place daily with a clean spoolie to keep them neat and in place.

Apply a nourishing brow oil (argan, jojoba, or castor oil) or a keratin-infused brow serum daily and when the brow hairs look dry to keep hairs hydrated and healthy after the chemical process.

Keratin brow lamination typically lasts 4–8 weeks depending on your hair type, skin type, and aftercare routine. We recommend rebooking every 6–8 weeks for consistent results.

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Follow and tag us in your photos on Instagram or TikTok. We love reposting your glow and sharing your experience with our community.

Refer a friend and you both get 20% off your next service. Just have them mention your name when they book.

Join our monthly email newsletter for exclusive offers, seasonal promotions, and skincare education.

Book your next appointment before you leave the studio to lock in your preferred time slot – our schedule fills up fast, especially around summer, holidays, and wedding season!

Reach out anytime — through Instagram DM, email, or text. We'd always love to hear from you whether you want to rebook, have questions about aftercare, or anything else! We aim to respond within 24 hours during business days.

Your results are 30% us and 70% you — consistency, care, and daily habits make all the difference.

First 24 hours:

Keep your lashes completely dry and avoid heat exposure — no swimming, water, sauna, steam, sweat, tears, or moisture.

Avoid touching, rubbing, or pressing on your lashes.

Skip mascara, curler, eye makeup, and skincare around your eyes.

After 24 hours: You are free to do the above – you can wet your lashes, apply product on your lashes, and return to your normal routine.

Ongoing care:

You are able to put makeup and skincare products on your eyes and lashes.

Brush your lashes with a clean spoolie daily to keep them lifted and neat.

Apply a nourishing keratin lash serum or lightweight oil (argan, jojoba, or castor oil) daily and when the lashes look dry to keep the lashes hydrated and healthy after the chemical process.

Korean lash lifts typically last 4–8 weeks depending on your natural lash cycle. Wait at least 6 weeks before your next lift to avoid over-processing your natural lashes.

Have questions about pre and post care?

Please don't hesitate to send us a message, we are always happy to help you have long-lasting results.

Pre and Post Care

Prior to your Appointment:

After your Appointment:

Have questions about pre and post care?

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