Legal Disclaimer
Last Updated: June 23, 2025
This website is owned and operated by The Beauty Jem ("we", "our", or "the Company") in British Columbia, Canada. These Terms and Conditions (“Terms”) outline the rules and regulations for using our website, accessing our services, and engaging with our business as a client, visitor, or customer. These Terms constitute a binding legal agreement between you and The Beauty Jem concerning the use of the website and booking of services.
By accessing or using our website (www.thebeautyjem.com), you agree to these Terms in full. If you do not agree, please refrain from using our site or services.
I. Who Can Use This Website
You must be at least 18 years old to use this website or book services, or you must have permission from a parent or guardian. By using our site, you confirm that you have the legal authority to enter a binding contract.
II. Booking and Payment Terms
All prices are listed in CAD and are subject to change at any time without notice.
A $20 non-refundable deposit is required to secure your appointment. All services are offered by appointment only and are subject to availability.
Remaining balances must be paid at the time of service via cash, e-transfer, or other accepted methods.
No-shows or cancellations made with less than 48 hours’ notice will result in forfeiture of the deposit and may be charged the full service amount before rebooking is allowed.
III. Ownership of Content and Intellectual Property
All content, images, logos, brand elements, and copy on this website are the intellectual property of The Beauty Jem. You may not use, reproduce, copy, distribute, or republish any materials without our express written consent.
IV. Return and Refund Policy
Services: Deposits are non-refundable. Refunds will not be issued for dissatisfaction with services. Clients must communicate dissatisfaction within 3 days since the appointment to qualify for a complimentary touch-up or removal in the same week.
Products: Due to the nature of our products, all sales on opened products are final. We do not accept returns of our opened products for hygiene reasons. If for any reason you experience any quality issues, please contact us immediately for replacement or refund! You must contact us within 7 days of receiving your order, no exceptions.
Unopened products may be returned for exchange or refund with proof of purchase within 7 days of purchase.
V. Right to Modify Services
We reserve the right to modify, update, discontinue, or change service offerings and pricing at any time without prior notice. This includes changing availability, service duration, or product features.
VI. Warranties and Service Limitations
While we strive to offer high-quality services, we do not guarantee results due to varying individual characteristics such as skin sensitivity, lash cycle, or aftercare adherence. All clients are expected to follow our pre- and post-care guidelines.
We do not guarantee:
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That your results will be identical to reference photos or client examples;
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That your lashes or brows will respond to services in a particular way;
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That the site will be free of errors, interruptions, or vulnerabilities at all times.
VII. Limitation of Liability
The Beauty Jem is not liable for any personal injury, allergic reaction, medical complication, loss, or damage caused by or connected to our services. By booking, you assume full responsibility for disclosing any relevant medical or skin conditions.
To the extent permitted under British Columbia and Canadian law, The Beauty Jem shall not be held liable for:
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Any direct, indirect, incidental, punitive, or consequential damages arising from use of this Site or our services;
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Allergic reactions, sensitivities, or other outcomes resulting from the services if relevant pre-existing conditions were not disclosed;
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Temporary or permanent cosmetic results or dissatisfaction arising from personal preferences.
Clients are responsible for following all provided pre-care and aftercare instructions.
VIII. Updates to Terms
We may update these Terms at any time, and such changes will be effective immediately upon posting. Continued use of the site or services indicates acceptance of the revised Terms. We recommend reviewing this page periodically.
IX. Promotional Emails and Communications
By providing your email, you consent to receive appointment updates, promotional offers, newsletters, or announcements. You may unsubscribe at any time using the opt-out link included in each email.
X. Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of British Columbia and the laws of Canada applicable therein. Any disputes arising under these Terms shall be resolved exclusively in British Columbia courts.
XI. Indemnification
You agree to indemnify, defend, and hold harmless The Beauty Jem and its owner from any claims, liabilities, losses, or damages (including legal fees) arising from:
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Your use of our website or services
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Any breach of these Terms
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Any violation of applicable laws or third-party rights
XII. Use of Website
You agree not to use this website:
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For any unlawful purpose;
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To solicit others to perform or participate in unlawful acts;
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To violate any provincial, federal, or international regulations;
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To infringe upon our intellectual property or the rights of others;
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To transmit malicious code or viruses.
Violation of these terms may result in immediate termination of your access to the Site or refusal of service.
XIII. Third-Party Services
We may integrate or link to third-party services such as:
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Wix (for hosting and booking)
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Wix Payments, Square (for payment processing)
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Instagram, Facebook, TikTok (for embedded content or social media connection)
These platforms may have their own terms and privacy policies. We are not responsible for any data collection or content hosted on third-party sites.
XIV. User-Generated Content
If you submit reviews, testimonials, comments, or feedback on our platforms, you grant us the right to use, reproduce, and share this content for marketing purposes. Content that is offensive, defamatory, or violates others' rights will be removed.
XV. Cookie & Tracking Technology Disclosure
Our website uses cookies to enhance your browsing experience and collect non-personal data such as page views, traffic patterns, and referral sources. For details, refer to our Cookie Policy and Privacy Policy.
XVI. Contact Us
If you have any questions about this Privacy Policy or would like to withdraw your consent, please contact:
The Beauty Jem
📧 beautybyjemdj@gmail.com